Frequently asked questions - Troubleshooting

Dialing premium rate numbers is not allowed in our organization

In some organizations the policy is to block premium rate numbers. The best simplest solution is to use OneDay, Personal or Corporate. If you prefer to use newConference Direct anyway, here are some ways to work around it:

• Redirect an internal phone number to 0900-1460
• The PBX can be programmed to allow calls to 0900-1460 only
• The PBX can be programmed so that calls to premium rate numbers are permitted after entering a special code (password)
• Often the operator or a secretary can forward you to 0900-1460
• Use your mobile phone

Please contact your ICT department to find out which solution is best for your organization.